Privacy Policy

1. Controller
Amos Gligor
Helping Hands Austria
Wiener Straße 90a
8605 Kapfenberg
Austria
Email: info@helpinghands.life
Phone: +43 660 1509500

2. Hosting
This website is hosted by Hostinger. The provider is Hostinger International Ltd. When you visit our website, Hostinger collects various log files, including your IP address. This is necessary to ensure the secure and stable operation of the website.
Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest in a secure and stable website operation).

3. Server Log Files
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data are not combined with other data sources.

4. Contact Form
If you send us inquiries via the contact form, your details from the form, including the contact data you provide there, will be stored for the purpose of processing the request and in case of follow-up questions.
Legal basis: Art. 6 (1) lit. b GDPR (contract or pre-contractual measures).

5. Cookies
Our website uses cookies. Some cookies are technically necessary, while others help us improve this website and your user experience.
Technically necessary cookies are stored on the basis of Art. 6 (1) lit. f GDPR.
Analysis and marketing cookies are stored only with your consent (Art. 6 (1) lit. a GDPR).

6. Cookie Consent
Our website uses a cookie consent tool that allows you to give or withdraw your consent to the storage of certain cookies. Your consent is documented.

7. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables us to analyze the behavior of website visitors.
It is used exclusively on the basis of your consent in accordance with Art. 6 (1) lit. a GDPR.
We have concluded a data processing agreement with Google and have activated IP anonymization.

8. Google Fonts
This website uses Google Fonts for the uniform display of fonts.
If Google Fonts are loaded from Google servers, this is done only with your consent in accordance with Art. 6 (1) lit. a GDPR.

9. YouTube
Videos from the YouTube platform are embedded on our website. The provider is Google Ireland Limited.
YouTube is only loaded after your consent. When you start a video, a connection to the YouTube servers is established.

10. Google Maps
This website uses Google Maps to display maps. The provider is Google Ireland Limited.
To use the Google Maps functions, it is necessary to store your IP address.
The use takes place only with your consent in accordance with Art. 6 (1) lit. a GDPR.

11. SSL/TLS Encryption
This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content.

12. Storage Period
Personal data will remain with us only as long as necessary for the purpose of processing or as long as legal retention periods exist.

13. Your Rights
You have the right to:

  • request information about your stored data
  • request correction
  • request deletion
  • request restriction of processing
  • request data portability
  • withdraw your consent at any time
  • lodge a complaint with a supervisory authority

14. Right to Lodge a Complaint with the Supervisory Authority
If you believe that the processing of your data violates data protection law, you can lodge a complaint with the competent supervisory authority:

Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna
Austria